Privacy Notice
Last updated: on May 6, 2024
We understand your concerns about information usage and value your trust. This Privacy Notice outlines how Jollycarts.com, and its affiliates (collectively “Jolly Carts”) collect and process your personal information through Jolly Carts Services.
What Information About You Do We Collect?
To deliver and improve our services, we collect certain personal information.
Information you provide, such as your name, address, payment details, and contact information.
Automatic information about your interactions with our products, content, and services through the use of cookies and unique identifiers.
External sources, such as delivery updates and address details from our carriers, etc., to enhance our records and ensure seamless delivery.
Types of Personal Information Collected
Information you provide:
You may provide us with identifying information, payment information, age, location, IP address, email addresses, reviews, voice recordings, images, documents, and more when you use Jolly Carts website and services by:
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- Providing information in “Your Account” section.
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- Searching, shopping, adding, or removing items from the cart, wish list, and placing orders
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- Downloading, streaming, viewing, or using content on devices or through services or applications
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- Communicating with us, completing questionnaires or support tickets, and participating in contests
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- Uploading images, videos, or files to Jolly Carts services.
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- Engaging in community features
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- Providing reviews, specifying special occasions, and setting product availability alerts
Automatic Information:
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- IP address, login, email, and password
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- Device or computer location
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- Content interaction information, device metrics, and Jolly Carts services metrics
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- Version and time zone settings, purchase and content use history, URL clickstream, and phone numbers
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- Images or videos captured when shopping on Jollycarts.com.
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- We may also use device identifiers, cookies, and other technologies to collect technical information.
Information from Other Sources:
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- Delivery and address updates from carriers or third parties
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- Account, purchase, and page-view information.
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- Search results, links, and credit history information from credit bureaus.
Information You Can Access Through Jolly Carts:
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- Order status and complete order history.
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- Personally identifiable information, payment settings, and email notification settings
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- Recommendations recently viewed products, and shopping lists.
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- Your content, services, and related settings
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- Your profile, including product reviews, recommendations, and reminders.
How We Use Your Information
To ensure smooth operations, delivery, and upgrade of our products and services to our customers.
• Purchase and delivery: We use your information for order handling, delivery, and payments.
• Service improvement: Your information helps us enhance functionality and fix issues.
• Recommendations: We tailor suggestions based on your interests and preferences for our products and services.
• Legal compliance: We adhere to laws by collecting and using your information when necessary.
• Communication: We reach out through various channels to update you on our services.
• Advertising: Your information enables us to present interest-based ads without personally identifying you.
• Preventing fraud and managing credit-related risks: We safeguard customers and assess credit risks.
Why & How We Share Your Information
Protecting customer privacy is crucial to our business. We do not sell personal information and only share it with Jollycarts.com, Inc. subsidiaries that adhere to our privacy practices as described below.
Transactions with Third Parties: We offer services, products and applications provided by third parties through Jolly Carts Services. For instance, you can purchase items from third-party sellers via our website and access joint services or product lines. When engaging with third parties, we share personal information related to those transactions.
Third-Party Service Providers: We partner with external entities to assist us in tasks like fulfilling orders, delivering packages, analyzing data, providing marketing support, processing payments, and offering customer service. These partners access personal information solely for their designated tasks and cannot use it for other purposes.
Business Transfers: During our business growth, customer information may be transferred when acquiring or selling other businesses or services. Privacy commitments remain applicable to the transferred information.
Safeguarding Jolly Carts and Others: We disclose account and personal information to comply with the law, enforce agreements, and safeguard the rights, property, and safety of Jolly Carts, our users, and others. This may involve sharing information for fraud prevention and credit risk mitigation.
How is my information kept secure?
Here is how we prioritize your security and privacy.
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- We implement physical, electronic, and procedural safeguards for data protection.
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- Your personal information is encrypted during transmission.
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- Handling credit card data adheres to PCI DSS.
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- Identity verification may be required before disclosing personal information.
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- We advise that you keep your password and devices secure. Choose a unique password and log out on shared computers.
How are cookies and other identifiers used?
To enhance Jolly Carts Services, we utilize cookies and other identifiers to recognize your browser or device. Read our Cookies Policy for further details on their usage.
About Advertising
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- Advertisements from third-party and website links: Jolly Carts may display ads from third parties and provide links to external websites and apps. These ads may gather information when you engage with them or their services. To learn more, refer to our Personalized Advertising notice
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- Use of third-party advertising services: We share data with ad companies to deliver relevant Jolly Carts ads and measure their effectiveness. Your personal information is not directly shared. Instead, an advertising identifier is used.
Access and Update Your Information
You can access various types of information in the “My Account Details” section of the website, such as your name, address, payment options, profile details, and purchase history.
What can I do?
For inquiries about personal information collection and usage, contact our customer service. You may customize how your information is being used. You can request access or deletion of your personal information as required by law by sending us an email to customercare@jollycarts.com but note that certain services may be limited based on your data choices.
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- To access various Jolly Carts Services, it may be necessary to provide certain information.
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- Update specific information in the “My Account Details” section on relevant pages.
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- Control email and personalized advertising preferences by adjusting communication settings.
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- Manage cookies and identifiers through browser settings, ensuring essential features are enabled.
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- Browse our websites without linking browsing history by logging out and blocking cookies.
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- Manage store recommendations, edit browsing history, and remove unwanted recommendations.
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- Adjust settings on the Jolly Carts website, or applications to opt out of specific data usage.
Can children use Jolly Carts?
Children under 18 must have parental involvement to use Jolly Carts Services, as we do not sell products directly to children, but only to adults. We don’t collect personal info from children under 13 or teenagers under 18 without parental consent. Review our Children’s Privacy Notice
Privacy Rights by State
Read state-specific privacy disclosures as required by applicable laws by clicking here
How Do I Stay Informed of Privacy Notice Changes?
We will notify you of significant updates. Please check our Privacy Notice periodically for changes. The date of the last update will be posted at the top.
Usage Terms and Updates
Use of Jolly Carts Services and any related privacy disputes are governed by this Notice and our Terms of Use, which includes limitations on damages and dispute resolution under District of Columbia law. If you have privacy concerns, please provide a detailed description via our contact methods, and we’ll address them. Our business and Privacy Notice may change; check our website regularly for updates. Current policies apply to all information we hold about you and your account. We commit to not reducing the protection of your information collected previously without your consent.